Privacy Policy

About This Privacy Policy

BTC: Proof of Play ("BTC: PoP", "the Game", "we", "our" or "us") respects your privacy. This Privacy Policy explains how personal information may be collected, used, stored and shared when you use BTC: Proof of Play, our websites, player account services, online shop, tournaments, competitions and related services.

We aim to collect only the information reasonably necessary to operate BTC: Proof of Play, provide its services, fulfil purchases, maintain security and meet applicable legal obligations.

This policy applies to services operated through BTC: Proof of Play, including our main website, player account services, gameplay services and associated online shop.

Information We May Collect

Depending on which BTC: Proof of Play services you use, we may collect or process the following information.

Account Information

• Player usernames and display names
• Player account identifiers
• Email addresses where required for account functionality
• Authentication and login information
• Profile and avatar selections
• Account status and account settings

Gameplay Information

• Player progression
• Card collections and inventories
• Match history and results
• Wins, losses and gameplay statistics
• Achievements and progression records
• Leaderboard rankings
• Tournament and competition participation
• In-game currency, rewards and entitlements

Technical Information

• Device type and operating system
• Application and game version
• Device or service identifiers where required
• IP address and network connection information
• Diagnostic and error information
• Crash reports
• Performance and security information

Purchase & Order Information

• Products purchased
• Order numbers and transaction references
• Purchase confirmations
• Payment status
• Digital card and entitlement delivery records
• Physical product quantities
• Order fulfilment and shipping status
• Refund, cancellation or customer support information where applicable

Physical Delivery Information

If you purchase physical BTC: Proof of Play products, we may collect information necessary to fulfil and deliver your order, including:

• Your name
• Delivery address
• Postcode
• Country
• Contact information associated with the order
• Products and quantities ordered
• Fulfilment and shipping information

Card Payments & Stripe

Card payments for BTC: Proof of Play products may be processed by Stripe. Stripe processes payment information required to authorise and complete a transaction.

BTC: Proof of Play may receive transaction information such as:

• Payment status
• Transaction or payment identifiers
• Amount and currency
• Order details
• Limited customer and payment-related information supplied by Stripe

Stripe processes information in accordance with its own privacy practices.

View Stripe's Privacy Policy

Bitcoin & Lightning Information

Where Bitcoin or Lightning Network functionality is used, BTC: Proof of Play may process information such as:

• Lightning Addresses
• Lightning invoices or payment references
• Lightning payment confirmations
• Bitcoin or Lightning transaction records
• Tournament payment records
• Bitcoin prize payout records
• Sats reward records
• Reward claim information

Tournaments, Competitions & Bitcoin Rewards

If you participate in tournaments, competitions or Bitcoin reward features, we may process information necessary to:

• Verify participation or eligibility
• Confirm relevant payments where applicable
• Track tournament standings
• Record match results
• Calculate prizes or prize pools
• Process Bitcoin prize payouts
• Process gameplay reward claims
• Prevent duplicate or fraudulent claims
• Investigate suspected cheating or abuse
• Maintain tournament and competitive integrity

Tournament or competition participation does not guarantee receipt of a prize, Bitcoin reward or other benefit.

How We Use Information

We may use information collected through BTC: Proof of Play to:

• Create, authenticate and maintain player accounts
• Provide multiplayer and online gameplay services
• Save player progression, statistics and inventory data
• Maintain card collections and player entitlements
• Process digital and physical purchases
• Deliver digital card purchases to player accounts
• Produce, fulfil and deliver physical card orders
• Process payments and confirm transactions
• Operate tournaments, competitions and leaderboards
• Process Bitcoin and Lightning rewards
• Prevent cheating, fraud and service abuse
• Protect player accounts and BTC: Proof of Play infrastructure
• Diagnose technical problems and improve service reliability
• Provide customer support
• Resolve disputes
• Maintain financial and transaction records
• Comply with legal, regulatory, accounting or tax obligations

Our Basis for Processing Information

Where applicable data protection law requires a lawful basis for processing personal information, the basis we rely upon will depend on why the information is being processed.

These may include:

• Performance of a contract – where processing is necessary to provide a service you request, operate your account, process a purchase or fulfil an order.
• Legitimate interests – where reasonably necessary to operate, maintain, secure and improve BTC: Proof of Play, prevent fraud or abuse, maintain game integrity and provide customer support, provided those interests are not overridden by your rights and interests.
• Legal obligations – where information must be processed or retained to meet applicable legal, accounting, taxation, fraud prevention or regulatory requirements.
• Consent – where we specifically ask for your consent and consent is the appropriate legal basis. Where processing relies on consent, you may withdraw that consent where applicable.

Third-Party Services

BTC: Proof of Play uses third-party technology and service providers to operate different parts of the Game, websites, payments and related services.

These may include:

• Microsoft PlayFab – player accounts, game data and backend services
• Photon Engine – multiplayer networking
• Cloudflare – websites, APIs, security, databases, storage and content delivery
• Stripe – card payment processing
• Google Play Services – platform functionality where applicable
• Google Play Billing – platform purchases where applicable
• Lightning Network service providers – Bitcoin and Lightning payment functionality
• Print, fulfilment and delivery providers – production and delivery of physical products
• Email delivery providers – transactional and service-related emails
• Website hosting and infrastructure providers – operation of BTC: Proof of Play websites and online services

These providers may process information only as necessary to provide their respective services or as otherwise described by their own privacy policies and terms.

We do not sell player personal information to third parties.

Physical Order Fulfilment

When you purchase physical BTC: Proof of Play cards, merchandise or collectibles, information required to fulfil the order may be provided to printing, fulfilment, shipping or delivery providers.

This can include:

• Name
• Delivery address
• Order contents
• Quantity
• Shipping information
• Order or fulfilment reference numbers

Only information reasonably required to produce and deliver the relevant order should be provided to fulfilment partners.

Cloudflare Services

Cloudflare is used for parts of BTC: Proof of Play's infrastructure, which may include content delivery, websites, game assets, APIs, application security, databases and supporting backend services.

Cloudflare may process technical information such as IP addresses, request information, security data and network connection information in accordance with its own privacy practices.

Fraud Prevention, Game Integrity & Security

To protect players, purchases, Bitcoin rewards and competitive integrity, we may analyse relevant account, gameplay, transaction, device and tournament information to:

• Detect cheating
• Prevent abuse
• Detect suspicious account activity
• Prevent fraudulent purchases or claims
• Prevent fraudulent Bitcoin reward claims
• Protect player accounts
• Maintain tournament integrity
• Investigate technical or security incidents
• Enforce game rules and our Terms & Conditions

Accounts reasonably believed to be involved in cheating, fraud, exploitation or serious violations of BTC: Proof of Play rules may be investigated, restricted, suspended, disqualified from competitions or permanently banned where appropriate.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required for legal, financial, security, fraud-prevention or dispute-resolution purposes.

The appropriate retention period depends on the type of information and why it is held.

For example, we may retain:

• Account and gameplay information while an account remains active
• Purchase and order records for customer support, accounting, tax and legal purposes
• Physical order and fulfilment records where necessary to resolve delivery issues or maintain transaction records
• Tournament entries and match results for competitive integrity
• Prize and Bitcoin payout records for auditing and dispute resolution
• Payment confirmations and transaction references for financial record keeping
• Security and fraud investigation records where reasonably necessary to protect the service and its users

Information that is no longer reasonably required may be deleted, anonymised or otherwise removed in accordance with our operational and legal requirements.

Data Security

We take reasonable administrative, technical and organisational measures to protect information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

These measures may include access controls, authentication, infrastructure security, encryption provided by our technology providers and restrictions on access to administrative systems.

However, no internet-connected system or online service can guarantee absolute security.

Children's Privacy

BTC: Proof of Play is not intended to knowingly collect personal information from children under the age of 13 without appropriate permission or another lawful basis where required.

Certain features — particularly paid-entry competitions, financial transactions, Bitcoin prize payouts or other Bitcoin-related functionality — may be restricted to users aged 18 or older where required by applicable laws, platform rules or competition terms.

Parents or guardians who believe that a child has provided personal information inappropriately may contact us using the details below.

Your Data Protection Rights

Depending on where you live and the circumstances of the processing, you may have rights relating to your personal information.

For users protected by UK data protection law, these may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain uses of your personal information
• Request transfer of certain information where the right to data portability applies
• Withdraw consent where processing is based on consent

These rights are not absolute and may depend on the reason the information is being processed and applicable law.

Account & Data Deletion Requests

Players may contact us to request account assistance, access to their personal information or deletion of account data.

Following an account deletion request, certain information may still need to be retained where reasonably necessary or legally required for:

• Financial and transaction record keeping
• Tax or accounting obligations
• Fraud prevention
• Security investigations
• Chargebacks or payment disputes
• Order and fulfilment disputes
• Tournament auditing
• Bitcoin reward auditing
• Legal claims or compliance
• Enforcement of our Terms & Conditions

Where information must be retained, we will aim to retain only the information reasonably required for that purpose.

International Data Processing

BTC: Proof of Play uses technology and service providers that may operate infrastructure in multiple countries. As a result, information may be processed or stored outside the United Kingdom.

Where required by applicable data protection law, appropriate safeguards or recognised mechanisms may be used by us or our service providers for international transfers of personal information.

External Websites & Services

BTC: Proof of Play may contain links to third-party websites, wallets, social platforms or other external services.

We are not responsible for the privacy practices of independent third-party services. You should review the privacy information supplied by those services before providing personal information to them.

Changes to This Privacy Policy

BTC: Proof of Play may update this Privacy Policy as the Game, websites, shop, technology providers or legal requirements evolve.

Material updates will be published on this page with a revised effective date.

We encourage users to review this policy periodically, particularly when new BTC: Proof of Play services or features are introduced.

Contact Us

If you have questions about this Privacy Policy, your account information, physical order information, tournament records, Bitcoin reward records or wish to make a privacy-related request, please contact:

BTC: Proof of Play

📧 btcgofficialcontact@gmail.com

🌐 https://btcproofofplay.xyz

When submitting a privacy request, we may need to take reasonable steps to verify that the request relates to the relevant account before providing or deleting personal information.

UK Data Protection Complaints

If you are located in the United Kingdom and have concerns about how your personal information has been handled, please contact BTC: Proof of Play first so that we have an opportunity to investigate the issue.

You may also have the right to raise a concern with the UK's independent data protection regulator, the Information Commissioner's Office (ICO).

Information Commissioner's Office – Make a Complaint